At Vastrakala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you visit our website, place an order, contact us, or subscribe to our communications, we may collect information such as:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Payment and transaction information
- Order and purchase details
- Information you provide when contacting our customer support
We may also automatically collect limited information about your device and website usage, such as browser type, IP address, and pages visited.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process payments
- Handle returns, refunds, or exchanges
- Improve our website, products, and services
- Send promotional offers and updates where you have permitted us to do so
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through secure third-party payment providers. Vastrakala does not knowingly store your complete credit or debit card details on its own servers.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and delivery partners
- Website and hosting providers
- IT and technical service providers
- Customer-support services
These parties receive only the information necessary to perform their respective services.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve website functionality.
You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
You may also contact us regarding marketing communications and request that we stop sending promotional messages.
8. Third-Party Websites
Our website may contain links to third-party websites or services. Vastrakala is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
9. Children’s Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable legal requirements.
Any updated version will be published on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Vastrakala
📍 Phagwara, Punjab, India
📲 WhatsApp: +91 98724 07145
🌐 www.vastrakala.com
